Shipping Policy

Shipping Policy

Shipping Agents and Times

Our products ordered before 3pm are shipped within 24 Hours using the following carriers, Umash Bus Sacco, Easy Coach Sacco, North Rift Sacco or any other of your choice. Orders Placed in later hours are shipped on the following days

Zipping Zones and Costs

Our shipping Zones are categorized into Coast Region, Rift Valley Region, Nairobi Region, North Easter Region and Nyanza Region. All orders to be collected at our shop are not chargeable any shipping cost. However all the other places we charge shipping cost depending with what our shipping agents charges; basically a shipping cost of between Ksh300- 400 applies except for regions within Nairobi County where a fee of roughly Ksh 150 – 200 applies. All shipping cost is subject to change without any notice.

Insurance

We do not take part in insuring the products chased from us during the transit process and as such we are not responsible for any damage caused during the transit. This should be handled by the shipping agent.

Shipping Cost Payments

Shipping cost is collected within the process of buying the products on our websites. Therefore every product has a shipping cost attached to it during checkout process to ensure easy shipping with the shipping Agent.

Shipping Collection Points

Except for Nairobi Region we do not deliver to your doorstep. All our products are shipped by shipping agents as outlines above in section 1. Therefore these agents’ offices serves as our collection points for any order been shipped to the client upon purchase

Shipping Offers

Orders above Ksh 10,000 on our website as a single order qualify for free shipping countrywide. However this offer is not permanent and may change without any notice depending with what we find it fit for business.

Sundays and Holidays

We remain closed on Sundays and Public Holidays. Orders caught up with such days will have to wait for a working day for them to be shipped to the clients. We make efforts to reduce the orders to be delivered on such occasions.